In nursing, what is the primary role of a case manager?

The primary role of a case manager in nursing is to coordinate patient care. This involves overseeing the comprehensive management of a patient’s healthcare needs, ensuring that all aspects of their treatment are organized and effectively communicated among various providers. Case managers work to establish a care plan that aligns with the patient's unique needs, preferences, and goals, facilitating access to services, resources, and support systems.

They play a vital role in navigating complex healthcare systems, assisting patients in understanding their diagnoses and treatment options, and often acting as an advocate on their behalf. Case managers ensure continuity of care, making transitions smoother for the patient, whether it's moving from one level of care to another or connecting them with community resources.

This coordination helps to improve patient outcomes, enhances satisfaction with care, and can lead to more efficient use of healthcare resources, ultimately contributing to better overall health management for patients.